Frequently Asked Questions

Please reach us at lloyd@petfactor.co.uk if you cannot find an answer to your question.

What areas do you cover?

We cover Sittingbourne & the Isle of Sheppey.

Can you walk my dog/s when I am away or at work?

We certainly can! we love spending time with your dogs, large or small!

Do you walk dogs from more than one household together?

At the moment, no we don't but we are willing to consider this in some circumstances but only after a general introduction session with the dogs

Can you board my dog in your home whilst I go on holiday?

I'm afraid we can't no. I have a 12 year old rescue dog who is very scared of other dogs after being attacked a lot of times in the shelters. I also do not have a licence to board at home but we are more than happy to visit every day.

Can you stay with my pet overnight?

Unfortunately, we don't offer this service currently

Can you visit my dog/pet more than once a day?

Yes! We are more than happy to visit any animals as regularly as you need us to.

Can you look after my cat, small animal, fish or bird?

Yes we can! We regularly look after cats, fish, birds & other animals.

Are you Insured & trained?

Yes! We have specialist dog walking, pet sitting & pet taxi insurance, we have various qualifications (see our gallery for certificates), we are DBS checked & qualified in canine first aid

Do you have any restrictions around dog walking?

The only restrictions we have is they must be up to date with vaccinations, micro chipped and insured. We also reserve the right to cancel or rearrange bookings for dog walking when the air temperature exceeds 21 degrees centigrade as this can become very risky in dogs developing heat stroke or burnt pads. We will either walk earlier or later in the day or we will do visits & keep them in the garden or give them toilet breaks & then play with them indoors.